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May 1, 2005
Don't rent a car from Capital Car in Edinburgh
Edinburgh Car Hire: several hundred £ short thanks to Capital Car Van & Hire:
this post has a follow-up. Click here to see the whole story.
My experience of renting a van at Capital Car Van & Hire in Edinburgh (Haymarket) has been less than stellar. After 4 hours of helping my office-mate move house, she was 900 GBP short (that's somethink like 1200 Euros!) and my credit-card maxed out: they simply charged my Mastercard big-time. Needless to say: the van was in pristine condition when returned, and any damage to it pure invention.
The lawyer that we saw the next day said that he's been getting a lot of clients with simimlar problems with just that company. Our issue might be going to court.
Others have written about their methods, as you can read on Claus' web site, and on a dedicated site about Capital Car, posted by a Dutch couple.
This, mind you, is not just a case of a company with a bad Human-Company Interface (HCI). We're being ripped off and I can only hope Mastercard is decent enough to refund my money soon.
That's all I can say publicly at this point. But I will keep you posted.
Posted by dr at May 1, 2005 6:02 PM
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